客服中心

funcashier

-

[{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx","FAQSUBCATEGORYNUM":"00041","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃提供安全便利的線上代收、代付服務，特別設計「價金保管機制」，透過本服務付款，會替買賣雙方暫時保管款項10天，付款安心有保障。\u003cBR\u003e\r\n賣家/收款人可快速「製作收款」，搖身變成網路賣家。\r\n買家/付款人購買方便，付款安全，交易有保障。","FAQTITLE":"什麼是豐掌櫃？","FAQNO":"355","DOCRURL":"","SATISFACTIONCOUNT":"22","NEWUSERFAQTITLE":"關於豐掌櫃","FAQCATEGORY":"新手上路","HOTFAQ":"高","CLICKCOUNT":"3275","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00028","NEWUSERFAQ":"1"},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_payment_fee\u0026page##fees","FAQSUBCATEGORYNUM":"00043","BANKCATEGORYNUM":"funcashier","FAQANSWER":"賣家使用本服務，所需支付的費用如下：\u003cBR\u003e\r\n1.收款手續費\u003cBR\u003e\r\n若您有「信用卡交易」的收取款項，您將需要支付收款手續費（轉帳收款不收手續費）。\u003cBR\u003e\r\n2.退款手續費\u003cBR\u003e\r\n買家申請退款/取消交易，皆不需支付退款手續費。\u003cBR\u003e\r\n3.提領手續費\u003cBR\u003e\r\n若您有申請提領「掌櫃帳戶」款項，申請提領時，您將需要支付提款手續費。\u003cBR\u003e\r\n4.系統服務費（月費）\u003cBR\u003e\r\n當您使用豐掌櫃代收款項，收款金額超過 NT 5 萬時 ，您將需要支付系統服務費(月費)。","FAQTITLE":"收款會不會有手續費？","FAQNO":"365","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"收/付款","HOTFAQ":"中","CLICKCOUNT":"2002","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"收款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_new_level\u0026page##level","FAQSUBCATEGORYNUM":"00041","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃的會員有「一般會員」、「進階會員」及「商務會員」三種等級，依據不同的等級，加入會員的方式將有所不同，也分別享有不同的收款和付款功能。\u003cBR\u003e\r\n一般來說，若您只需要付款，線上註冊成為「一般會員」即可；若您有收款需求，即可申請「進階會員」及「商務會員」，將同時享有收款及付款的全方位金流功能。","FAQTITLE":"使用豐掌櫃需要加入會員嗎？","FAQNO":"356","DOCRURL":"","SATISFACTIONCOUNT":"7","NEWUSERFAQTITLE":"加入豐掌櫃","FAQCATEGORY":"新手上路","HOTFAQ":"高","CLICKCOUNT":"1679","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00028","NEWUSERFAQ":"2"},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_buy_payment\u0026page##payment","FAQSUBCATEGORYNUM":"00042","BANKCATEGORYNUM":"funcashier","FAQANSWER":"目前本服務提供多種收款方式供網路賣家使用。付款人(買家)結帳時，會根據賣家的賣場設定，而看到不同的付款選項。\u003cBR\u003e\r\n1.信用卡：\u003cBR\u003e\r\n買家可使用線上刷卡付款。\u003cBR\u003e\r\n2.轉帳：\u003cBR\u003e\r\n買家可透過實體 ATM、網路 ATM、網路銀行 (若您有永豐網路銀行，可使用永豐 OTP 非約定帳號轉帳喔！)等，進行轉帳付款。\u003cBR\u003e\r\n3.掌櫃帳戶：\u003cBR\u003e\r\n買家可透過「掌櫃帳戶」之餘額，進行付款。\u003cBR\u003e\r\n4.儲值支付帳戶：\u003cBR\u003e\r\n買家可透過「儲值支付帳戶」之儲值金，進行付款。","FAQTITLE":"豐掌櫃可以使用哪些付款方式？","FAQNO":"363","DOCRURL":"","SATISFACTIONCOUNT":"39","NEWUSERFAQTITLE":"","FAQCATEGORY":"收/付款","HOTFAQ":"中","CLICKCOUNT":"1489","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"付款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_collect_tool\u0026page##collect_tools","FAQSUBCATEGORYNUM":"00043","BANKCATEGORYNUM":"funcashier","FAQANSWER":"我們提供您 3 種收款工具，您可視需求與用途選擇合適的工具～ 無論是透過 email，或在自己的網站或部落格，都能搖身一變成為網路頭家，立即進行線上交易，接受款項！ \u003cBR\u003e\r\n1.Email 通知付款：有特定的收款對象。\u003cBR\u003e\r\n2.網頁收款鈕：在網站或部落格宣傳/銷售商品。\u003cBR\u003e\r\n3.訂購單：在網站或部落格宣傳/銷售大量商品，需要訂購單系統。","FAQTITLE":"如何用豐掌櫃收款或賣東西？","FAQNO":"366","DOCRURL":"","SATISFACTIONCOUNT":"8","NEWUSERFAQTITLE":"如何收款","FAQCATEGORY":"收/付款","HOTFAQ":"高","CLICKCOUNT":"1447","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"收款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":"4"},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_711_intro\u0026page##intro","FAQSUBCATEGORYNUM":"00052","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃與 7-ELEVEN 合作，共同推出「豐掌櫃 7-ELEVEN 交貨便 / 7-11取貨服務」。賣家只要於豐掌櫃網站進行簡單設定並同意 7-11 取貨服務條款，日後便能提供「7-11 取貨」運送方式，供買家選擇！","FAQTITLE":"豐掌櫃有提供「7-11 取貨付款」服務嗎？","FAQNO":"380","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"7-11交貨便","HOTFAQ":"中","CLICKCOUNT":"654","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00034","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_other_forgetpw\u0026page##forgotpw","FAQSUBCATEGORYNUM":"00041","BANKCATEGORYNUM":"funcashier","FAQANSWER":"1.使用豐掌櫃之「使用者代碼」、「密碼」、以及您的「身分證字號(統編)」登入者： \u003cBR\u003e請透過「忘記使用者代碼」、「忘記密碼」流程找回帳密。 \u003cBR\u003e\u003cBR\u003e\r\n2.使用永豐網銀 (MMA 金融交易網 / 商務金融網) 資訊登入者： \u003cBR\u003ea.使用「MMA 金融交易網」資訊登入者：請至永豐銀行臨櫃重新申請。(詳情請依照 MMA 金融交易網站規定辦理) \u003cBR\u003eb.使用「商務金融網」資訊登入者：若要更改 Admin 帳號之密碼以書面郵寄重新申請。一般使用者則由有會員編輯權限的帳號重新新增子帳號即可。 \u003cBR\u003ec.使用「豐掌櫃助理帳號」登入者：由豐掌櫃主帳號進入「豐掌櫃 \u003e 帳戶總覽 \u003e 助理帳號管理」頁面重新設定即可。","FAQTITLE":"如果我忘記使用者代號/密碼怎麼辦？","FAQNO":"359","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"新手上路","HOTFAQ":"中","CLICKCOUNT":"595","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00028","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_new_api\u0026page##api","FAQSUBCATEGORYNUM":"00046","BANKCATEGORYNUM":"funcashier","FAQANSWER":"提供 API 介面讓會員可透過技術串接方式將豐掌櫃所提供的收款服務整合到您的購物網站！\u003cBR\u003e\r\n豐掌櫃 API 功能：\u003cBR\u003e\r\n1.透過系統建立「網頁收款鈕」\u003cBR\u003e\r\n2.即時更新出貨狀態\u003cBR\u003e\r\n3.即時訂單查詢\u003cBR\u003e\r\n4.Auto Push 自動推播功能","FAQTITLE":"豐掌櫃有提供 API 給網路商店串接嗎？","FAQNO":"369","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"手機/API","HOTFAQ":"中","CLICKCOUNT":"498","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"API","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00030","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_deposit_process\u0026page##process","FAQSUBCATEGORYNUM":"00050","BANKCATEGORYNUM":"funcashier","FAQANSWER":"只要具備豐掌櫃會員身分，就可線上申請開立永豐銀行「儲值支付帳戶」，作為網路交易付款所用。\r\n（相關帳戶說明，請下載「儲值支付帳戶約定條款」） \u003cBR\u003e\r\n目前「儲值支付帳戶」僅開放「個人戶」開戶，且只提供線上開戶，不接受臨櫃申請。","FAQTITLE":"如何開立儲值支付帳戶？","FAQNO":"375","DOCRURL":"","SATISFACTIONCOUNT":"7","NEWUSERFAQTITLE":"","FAQCATEGORY":"儲值支付帳戶","HOTFAQ":"中","CLICKCOUNT":"434","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00032","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_new_safekeeping\u0026page##safekeeping","FAQSUBCATEGORYNUM":"00042","BANKCATEGORYNUM":"funcashier","FAQANSWER":"在賣家還沒出貨前，買家可向賣家「申請取消交易」， 賣家需在買家申請後 5 天內回覆同意或拒絕，若超過回覆期限，將視為默許同意取消交易。 \u003cBR\u003e\r\n若賣家同意，交易會被取消，系統將會開始辦理退款。若賣家已經出貨而拒絕取消交易，買家可在收到商品後，再申請退款。","FAQTITLE":"付款後不想買，可以取消交易嗎？","FAQNO":"361","DOCRURL":"","SATISFACTIONCOUNT":"15","NEWUSERFAQTITLE":"取消交易","FAQCATEGORY":"收/付款","HOTFAQ":"高","CLICKCOUNT":"425","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"付款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":"5"},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_new_safekeeping\u0026page##safekeeping","FAQSUBCATEGORYNUM":"00041","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃提供「價金保管」服務，讓付款人在網路交易時，能確保自己的網路購物權益。\u003cBR\u003e付款後，買家可進行以下動作：\u003cBR\u003e1.提前撥款(發生於付款後)\u003cBR\u003e2.延遲撥款(發生於出貨後)\u003cBR\u003e3.申請取消交易(發生於出貨前)\u003cBR\u003e4.申請退款(發生於出貨後)\u003cBR\u003e\u003cBR\u003e付款後，賣家可進行以下動作：\u003cBR\u003e1.發出貨通知\u003cBR\u003e2.同意/拒絕取消交易 \u003cBR\u003e3.同意/拒絕退款","FAQTITLE":"什麼是價金保管機制？","FAQNO":"357","DOCRURL":"","SATISFACTIONCOUNT":"3","NEWUSERFAQTITLE":"價金保管機制","FAQCATEGORY":"新手上路","HOTFAQ":"高","CLICKCOUNT":"362","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00028","NEWUSERFAQ":"3"},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_711_faq_apply\u0026page##faq_apply","FAQSUBCATEGORYNUM":"00052","BANKCATEGORYNUM":"funcashier","FAQANSWER":"欲提供「7-11 取貨」服務的賣家，只要進入「百寶箱 \u003e 7-11 取貨服務設定」頁，設定退貨資訊，並同意服務條款，即可立即啟用本服務，不需等待通過審核。","FAQTITLE":"賣家如何申請使用「7-11 取貨」服務？","FAQNO":"382","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"7-11交貨便","HOTFAQ":"中","CLICKCOUNT":"360","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00034","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_collect_orderform\u0026page##orderform_how_2","FAQSUBCATEGORYNUM":"00053","BANKCATEGORYNUM":"funcashier","FAQANSWER":"製作網頁收款鈕、訂購單結帳按鈕後，您會得到一個連結，只要直接貼到「facebook」、「微博」、「google+」上，就會自動顯示結帳鈕和商品標題，一點都不費力。\u003cBR\u003e\r\n也可將連結貼在「Line」、「skype」傳給朋友，點擊連結即可馬上可進入購物流程。","FAQTITLE":"如何在FB/Line用豐掌櫃賣東西？","FAQNO":"385","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"社群經濟","HOTFAQ":"高","CLICKCOUNT":"342","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"賣東西","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00035","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_deposit_deposit\u0026page##deposit","FAQSUBCATEGORYNUM":"00050","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃目前提供以下多種儲值方式：\u003cBR\u003e\r\n1.網路 ATM ： 您需自備讀卡機，即可透過網路 ATM轉帳，進行儲值。\u003cBR\u003e\r\n2.永豐 MMA 網銀轉帳 ： 若您為永豐 MMA 網銀會員，即可透過線上轉帳，進行儲值。 \u003cBR\u003e\r\n3.ATM 自動櫃員機： 您可列印轉帳資料，前往 ATM 自動櫃員機以轉帳方式儲值。","FAQTITLE":"儲值支付帳戶如何儲值？","FAQNO":"376","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"儲值支付帳戶","HOTFAQ":"低","CLICKCOUNT":"277","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00032","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_payment_fee\u0026page##fees","FAQSUBCATEGORYNUM":"00051","BANKCATEGORYNUM":"funcashier","FAQANSWER":"1.信用卡：\u003cBR\u003e\r\n當買家針對「信用卡交易」申請退款/取消交易時，賣家同意退款後，豐掌櫃會以原支付方式，將款項退到買家原來付款的信用卡中。\u003cBR\u003e\r\n2.轉帳、掌櫃帳戶、儲值支付帳戶：\u003cBR\u003e\r\n當買家針對「轉帳、掌櫃帳戶、儲值支付帳戶」交易申請退款/ 取消交易時，賣家同意退款後，款項將退至買家的「掌櫃帳戶」。","FAQTITLE":"如果申請退款，費用會退到哪裡？","FAQNO":"379","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"申請退款","HOTFAQ":"中","CLICKCOUNT":"276","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00033","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_buy\u0026page##howtopay","FAQSUBCATEGORYNUM":"00042","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃提供網路賣家多種收款工具，當賣家設定完畢後，買家(付款人) 就能在賣家的網頁上，透過按鈕或連結，進入訂購及付款流程。買家會遇到的付款情境如下： \u003cBR\u003e\r\n1.Email 通知付款\u003cBR\u003e\r\n收到賣家或朋友傳送的付款通知，內附付款連結，只要點擊連結就可付款！\u003cBR\u003e\r\n2.網頁上的付款按鈕\u003cBR\u003e\r\n付款人在賣家部落格或網頁上，會看到豐掌櫃的「付款鈕」，只要按下按鈕，即可進入結帳流程。\u003cBR\u003e\r\n3.網頁上的訂購單結帳按鈕\u003cBR\u003e\r\n付款人在賣家部落格或網頁上，會看到豐掌櫃的「訂購單結帳」鈕，只要按下按鈕，即可進入結帳流程。\u003cBR\u003e\r\n4.網頁上的QR Code樣式\u003cBR\u003e\r\n在賣家的網頁上看到豐掌櫃「QR Code」樣式，即可掃描進入付款流程。","FAQTITLE":"可以透過那些工具進行付款？","FAQNO":"362","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"收/付款","HOTFAQ":"中","CLICKCOUNT":"273","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"付款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_new_safekeeping\u0026page##safekeeping","FAQSUBCATEGORYNUM":"00044","BANKCATEGORYNUM":"funcashier","FAQANSWER":"賣家發出貨通知之後，系統將會在 10 天後，開始準備撥款程序，除非買家在出貨通知後 10 天內有異議( 例如買家啟動延遲撥款或申請退款 ) \u003cBR\u003e\r\n‧「出貨通知」很重要！若賣家沒有發出貨通知，而買家又沒有啟動提前撥款，款項將會一直在豐掌櫃保管，不會撥款給賣家。","FAQTITLE":"豐掌櫃什麼時候會撥款給賣家？","FAQNO":"367","DOCRURL":"","SATISFACTIONCOUNT":"9","NEWUSERFAQTITLE":"","FAQCATEGORY":"收/付款","HOTFAQ":"高","CLICKCOUNT":"229","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"撥款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_withdraw_process\u0026page##process","FAQSUBCATEGORYNUM":"00048","BANKCATEGORYNUM":"funcashier","FAQANSWER":"若您要提領豐掌櫃帳戶餘額，可至「帳戶總覽 \u003e 提領紀錄」頁，透過「提領」按鈕，即可進入提領流程。","FAQTITLE":"我要怎麼提領帳戶裡的餘額？","FAQNO":"371","DOCRURL":"","SATISFACTIONCOUNT":"3","NEWUSERFAQTITLE":"","FAQCATEGORY":"掌櫃帳戶","HOTFAQ":"中","CLICKCOUNT":"222","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"提領","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00031","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_payment_fee\u0026page##fees","FAQSUBCATEGORYNUM":"00042","BANKCATEGORYNUM":"funcashier","FAQANSWER":"若賣家有「信用卡交易」的收取款項，將需要支付收款手續費（轉帳收款不收手續費）。\u003cBR\u003e\r\n1.計算方式\u003cBR\u003e\r\n‧依手續費率按收款金額計算（如有優惠活動，以當時之優惠活動計算）。\u003cBR\u003e\r\n‧手續費將於撥款時統一計算扣取，小數點以下四捨五入。\u003cBR\u003e\r\n2.收取方式\u003cBR\u003e\r\n‧我們在撥款時，將先扣除應收手續費後，再將款項撥付。","FAQTITLE":"買家刷卡付款，賣家會被收取手續費嗎？","FAQNO":"364","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"收/付款","HOTFAQ":"中","CLICKCOUNT":"215","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"付款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00029","NEWUSERFAQ":""},{"MOREURL":"http://mma.sinopac.com/MMA7txt/Fevent/onlinestore/index.html","FAQSUBCATEGORYNUM":"00054","BANKCATEGORYNUM":"funcashier","FAQANSWER":"豐掌櫃提供「掌櫃市集」專區，集合許多好康商店讓您輕鬆購！","FAQTITLE":"可以在豐掌櫃哪裡找到優質賣家？","FAQNO":"387","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"社群經濟","HOTFAQ":"高","CLICKCOUNT":"203","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"掌櫃市集","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00035","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_mobile_intro\u0026page##intro","FAQSUBCATEGORYNUM":"00045","BANKCATEGORYNUM":"funcashier","FAQANSWER":"若您想於行動裝置上使用豐掌櫃，有幾種方式：\u003cBR\u003e1.iPhone 下載\u003cBR\u003ea.手機下載：點選App Store，搜尋「永豐行動銀行」後點選INSTALL，輸入您的iTunes密碼即可。\u003cBR\u003eb.iTunes下載：進入永豐行動銀行iTunes頁面，點選View in iTunes，輸入您的i Tune密碼後，即可開始下載。\u003cBR\u003e\u003cBR\u003e2.Android 下載\u003cBR\u003e\r\n點選Play商店，搜尋「永豐行動銀行」後點選安裝即可。","FAQTITLE":"豐掌櫃有手機版嗎？","FAQNO":"368","DOCRURL":"","SATISFACTIONCOUNT":"5","NEWUSERFAQTITLE":"","FAQCATEGORY":"手機/API","HOTFAQ":"中","CLICKCOUNT":"200","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"手機版","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00030","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_withdraw_details\u0026page##process","FAQSUBCATEGORYNUM":"00048","BANKCATEGORYNUM":"funcashier","FAQANSWER":"提領作業時間根據各家銀行有所不同，轉入永豐銀行帳戶大約 2 個工作日，轉入他行帳戶需約 5 個工作日（不含假日與國定假日），您可到您指定的轉入帳戶查詢，或隨時至「帳戶總覽 \u003e 帳戶活動紀錄 \u003e 提領紀錄」頁查詢提領狀態。","FAQTITLE":"掌櫃帳戶餘額提領後，款項幾天會入到我指定的戶頭？","FAQNO":"373","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"掌櫃帳戶","HOTFAQ":"中","CLICKCOUNT":"188","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"提領","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00031","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_711_intro\u0026page##intro","FAQSUBCATEGORYNUM":"00052","BANKCATEGORYNUM":"funcashier","FAQANSWER":"尺寸：45cm x 30cm x 30cm (最長邊 ≦45cm，其他兩邊需均 ≦ 30cm) \u003cBR\u003e\r\n重量： \u003c 5kg","FAQTITLE":"7-11取貨付款的材積限制？","FAQNO":"381","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"7-11交貨便","HOTFAQ":"低","CLICKCOUNT":"186","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00034","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_balance_payment\u0026page##payment","FAQSUBCATEGORYNUM":"00047","BANKCATEGORYNUM":"funcashier","FAQANSWER":"每位豐掌櫃會員，都有一個專屬的「掌櫃帳戶」，會員透過豐掌櫃交易而產生或支出的餘額，也就是您豐掌櫃帳戶的各種活動，都會記錄在此區，您可至「我的帳戶 \u003e 帳戶明細 \u003e 掌櫃帳戶 \u003e 餘額收支紀錄」頁查詢。","FAQTITLE":"什麼是掌櫃帳戶？","FAQNO":"370","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"掌櫃帳戶","HOTFAQ":"中","CLICKCOUNT":"180","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00031","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_balance_receivable\u0026page##receivable","FAQSUBCATEGORYNUM":"00049","BANKCATEGORYNUM":"funcashier","FAQANSWER":"1.信用卡/轉帳/儲值支付帳戶：\u003cBR\u003e當豐掌櫃執行撥款作業，於 T+2 日完成撥款。（T:買家同意日）\u003cBR\u003e2.掌櫃帳戶：\u003cBR\u003e當豐掌櫃執行撥款作業，款項將立即轉撥入賣家「掌櫃帳戶」，無需撥款作業日。","FAQTITLE":"撥款後，款項幾天會進入「掌櫃帳戶」？","FAQNO":"374","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"掌櫃帳戶","HOTFAQ":"低","CLICKCOUNT":"163","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"撥款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00031","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_new_safekeeping\u0026page##safekeeping","FAQSUBCATEGORYNUM":"00051","BANKCATEGORYNUM":"funcashier","FAQANSWER":"出貨後 10 天內，若買家有疑慮想退款，買家可向賣家「申請退款」。賣家需在買家申請後 15 天內回覆同意或拒絕，若超過回覆期限，將視為默許同意退款。 \u003cBR\u003e\r\n若賣家同意，豐掌櫃將會開始辦理退款；若賣家拒絕，賣家需提供報案三聯單，此時款項將暫留銀行保管，直到判決確定或和解文件證明款項歸屬人。","FAQTITLE":"收到商品後若不滿意或沒收到貨，如何申請退款？","FAQNO":"377","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"申請退款","HOTFAQ":"高","CLICKCOUNT":"162","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00033","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_collect_emil\u0026page##email_sample","FAQSUBCATEGORYNUM":"00053","BANKCATEGORYNUM":"funcashier","FAQANSWER":"您若有特定的收款對象，可透過 email 傳送付款通知，對方即可透過 email 中的連結支付款項給你。\u003cBR\u003e\r\n此功能可一次通知給多人，無論是收團費、社費、聚餐費、或單純跟朋友收款，都非常適合喔！豐掌櫃還會幫你統計已付款人數，是否已經收齊，並提供重寄功能，讓你輕鬆收款與管理。","FAQTITLE":"如何跟朋友收款？","FAQNO":"386","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"社群經濟","HOTFAQ":"高","CLICKCOUNT":"157","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"賣東西","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00035","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_account_information\u0026page##information","FAQSUBCATEGORYNUM":"00041","BANKCATEGORYNUM":"funcashier","FAQANSWER":"若要修改豐掌櫃帳戶資料，或針對特定功能做偏好設定，您可進入「帳戶總覽 \u003e 會員資料」頁面做編輯。\u003cBR\u003e\r\n依據會員等級及帳戶類型，修改資料的方式將有所不同，若您為公司戶會員，請填寫「變更資料申請表」及公司授權書隨回郵寄回辦理。","FAQTITLE":"如何修改會員資料？","FAQNO":"360","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"新手上路","HOTFAQ":"中","CLICKCOUNT":"152","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00028","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_collect_orderform\u0026page##orderform_how_2","FAQSUBCATEGORYNUM":"00053","BANKCATEGORYNUM":"funcashier","FAQANSWER":"製作網頁收款鈕、訂購單結帳按鈕後，只要複製網頁上的 HTML 碼，貼到部落格上，部落格就會出現「付款去」或「訂購單結帳」按紐，您即可輕鬆開始在部落格賣東西囉！","FAQTITLE":"如何在部落格用豐掌櫃賣東西？","FAQNO":"384","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"社群經濟","HOTFAQ":"高","CLICKCOUNT":"144","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"賣東西","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00035","NEWUSERFAQ":""},{"MOREURL":"http://mma.sinopac.com/MMA7txt/Fevent/2014/index.html","FAQSUBCATEGORYNUM":"00053","BANKCATEGORYNUM":"funcashier","FAQANSWER":"以往賣家在部落格販賣商品，須先在部落格編寫文章，再到豐掌櫃製作收款鈕，複製程式碼貼入文章，流程稍嫌繁複。即日起，痞客邦會員透過「痞客邦應用市集」安裝「豐掌櫃APP」編輯文章時按下功能列表中的「豐掌櫃」，即可進行收款鈕製作及插入。","FAQTITLE":"我在痞客邦要怎麼使用豐掌櫃賣東西？","FAQNO":"383","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"社群經濟","HOTFAQ":"高","CLICKCOUNT":"136","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"賣東西","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00035","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_payment_fee\u0026page##fees","FAQSUBCATEGORYNUM":"00048","BANKCATEGORYNUM":"funcashier","FAQANSWER":"自 2014/1/1 起：\u003cBR\u003e\r\n1.提領帳號為「永豐帳戶」者：免費\u003cBR\u003e\r\n2.提領帳號為「他行帳戶」者：NT 25 元\u003cBR\u003e\r\n※ 手續費不定期將有優惠方案。","FAQTITLE":"我提領帳戶裡的餘額需要費用嗎？","FAQNO":"372","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"掌櫃帳戶","HOTFAQ":"中","CLICKCOUNT":"134","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"提領","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00031","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_payment_fee\u0026page##fees","FAQSUBCATEGORYNUM":"00051","BANKCATEGORYNUM":"funcashier","FAQANSWER":"申請退款/取消交易，皆不需支付退款手續費。","FAQTITLE":"退款手續費用怎麼計算？","FAQNO":"378","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"申請退款","HOTFAQ":"低","CLICKCOUNT":"131","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00033","NEWUSERFAQ":""},{"MOREURL":"https://funcashier.sinopac.com/WebSite/FunCashierBackend/Pages/help.aspx?name##lnk_payment_fee\u0026page##fees","FAQSUBCATEGORYNUM":"00041","BANKCATEGORYNUM":"funcashier","FAQANSWER":"買家使用豐掌櫃付款不會產生任何費用，賣家若有「信用卡交易」的收取款項，則將需要支付收款手續費（收款金額超過 NT 5 萬時 ，賣家將需要支付系統服務費。）","FAQTITLE":"使用豐掌櫃會有費用嗎？","FAQNO":"358","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"新手上路","HOTFAQ":"高","CLICKCOUNT":"105","BANKCATEGORY":"豐掌櫃","FAQSUBCATEGORY":"功能說明","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00028","NEWUSERFAQ":""}]