客服中心

-

[{"MOREURL":"https://bank.sinopac.com/sinopacBT/webevents/dawho/faq/withdraw/?_sasdk##fNTM2OTM3MDE5","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"當您透過ATM進行交易，已約定帳號單筆轉帳限額為新臺幣2,000,000元，每日累積限額為新臺幣2,000,000元。若轉入的帳號尚未辦理約定(未約定帳號)，無論是自行或是跨行轉帳，單次及當日的轉帳限額皆同為新臺幣30,000元。\r\u003cBR\u003eDAWHO帳戶轉帳限額為了保障帳戶安全，不同的開戶認證方式，依使用設備，有不同的轉帳功能及金額限制，詳細介紹請點選更多說明。\r\u003cBR\u003e","FAQTITLE":"透過ATM轉帳，轉帳限額是多少?一天最多可以轉多少金額?","FAQNO":"22","DOCRURL":"","SATISFACTIONCOUNT":"39170","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"652792","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/sinopacBT/webevents/dawho/faq/withdraw/?_sasdk##fNTM2OTM3MDE5","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"當您使用金融卡至國內自動櫃員機提款，本行提款機(ATM)單次提款上限為新臺幣30,000元，本行存提款機(ADM)單次提款上限為新臺幣100,000元，跨行單次提款上限為新臺幣20,000元，每日最高提款金額累計上限為新臺幣120,000元。\r\u003cBR\u003eDAWHO帳戶提領限額為了保障帳戶安全，不同的開戶認證方式，依使用設備，有不同的轉帳功能及金額限制，詳細介紹請點選更多說明。\"\r\u003cBR\u003e","FAQTITLE":"金融卡有提領金額的限制嗎?","FAQNO":"24","DOCRURL":"","SATISFACTIONCOUNT":"765","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"高","CLICKCOUNT":"423913","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00003","BANKCATEGORYNUM":"","FAQANSWER":"請您攜帶身分證正本、第二證件(如駕照、健保卡、護照等)、印鑑及臺幣帳戶開戶最低存款金額新臺幣1,000元至分行辦理，誠摯地歡迎您成為我們的客戶。\r\u003cBR\u003e\r\u003cBR\u003e若您具有美國國籍身分或曾於其他國家(或地區)工作、居住滿一定天數或有其他因素、或為外籍人士，除上述開戶文件，請提供該稅務國家的稅籍編號(TIN)，或棄籍者請提徵棄籍證明。","FAQTITLE":"到分行開戶需要那些證件?","FAQNO":"1","DOCRURL":"","SATISFACTIONCOUNT":"3480","NEWUSERFAQTITLE":"存款開戶","FAQCATEGORY":"台幣存款","HOTFAQ":"高","CLICKCOUNT":"311746","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"開戶","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":"1"},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"持金融卡於存款機現金存款：存入本人帳戶無金額上限；若存入非本人或採無卡存款：存入限額為每日新台幣3萬元整。","FAQTITLE":"在ATM存款有金額限制嗎？","FAQNO":"575","DOCRURL":"","SATISFACTIONCOUNT":"622","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"268834","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##deposits-loans","FAQSUBCATEGORYNUM":"00003","BANKCATEGORYNUM":"","FAQANSWER":"未成年人開戶，可請法定代理人雙方攜帶下列文件共同前往分行辦理，孩子可不必前來：\r\u003cBR\u003e1.孩子的身分證(未滿14歲可憑戶口名簿或戶籍謄本)及第二證明文件(如，健保卡、學生證、護照等)\r\u003cBR\u003e2.孩子的印鑑。\r\u003cBR\u003e3.法定代理人雙方的身分證及印鑑。\r\u003cBR\u003e4.臺幣存款之開戶最低金額為新臺幣1,000元。\r\u003cBR\u003e\r\u003cBR\u003e提醒您，未成年人開戶由監護人或父母雙方一併至本行辦理，若其中一方無法親洽，請您於客服中心網站／文件下載／存款貸款→下載填寫「未成年人開立帳戶／辦理往來事項同意書」，請未能到場的一方父母親簽後加蓋印章，交由另一方至分行辦理開戶。\r\u003cBR\u003e\r\u003cBR\u003e若您具有美國國籍身分或曾於其他國家(或地區)工作、居住滿一定天數或有其他因素、或為外籍人士，除上述開戶文件，請提供該稅務國家的稅籍編號(TIN)，或棄籍者請提徵棄籍證明。","FAQTITLE":"未成年人如何申請開戶?","FAQNO":"3","DOCRURL":"","SATISFACTIONCOUNT":"519","NEWUSERFAQTITLE":"未成年人開戶","FAQCATEGORY":"台幣存款","HOTFAQ":"高","CLICKCOUNT":"160027","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"開戶","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":"2"},{"MOREURL":"","FAQSUBCATEGORYNUM":"00007","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"定存解約辦理如下：\u003cBR\u003e1.持有實體定存單：請您攜帶身分證正本、第二證件(如駕照、健保卡、護照等)、存單與原留簽章親洽原存單開立行辦理解約。\u003cBR\u003e2.無實體綜存存單：可於任一分行解約定存，網路銀行會員可於營業時間週一至週五上午9：00~下午11：00，透過網路銀行辦理解約。\u003cBR\u003e提醒您，中途解約存單利息是依實際存滿期間對應原開單當日之牌告利率，且利息打八折計算。若實際存滿期間未滿一個月，則不計算利息。","FAQTITLE":"定期存單可以中途解約嗎?該如何辦理?利息如何計算?","FAQNO":"36","DOCRURL":"","SATISFACTIONCOUNT":"259","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"137903","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"跨行提款手續費為：每筆新臺幣5元。\r\u003cBR\u003e跨行轉帳單筆金額新臺幣1000元(含)以下，手續費每筆新臺幣10元；單筆金額超過新臺幣1000元，手續費每筆新臺幣15元。\r\u003cBR\u003e\r\u003cBR\u003e本行各項收費標準請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。\r\u003cBR\u003e","FAQTITLE":"跨行轉帳或提款的手續費是多少呢?","FAQNO":"25","DOCRURL":"","SATISFACTIONCOUNT":"118","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"高","CLICKCOUNT":"135748","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"自動化服務中的繳費功能，是專為繳付各種帳單而設計，轉入帳號通常為專屬之繳款帳號，而非一般實體帳號(若輸入一般實體帳號會導致交易失敗)，如信用卡款、電信帳單、水電瓦斯費等，轉帳限額不受一般轉帳功能上限新臺幣3萬元/日的限制。","FAQTITLE":"「繳費」和「轉帳」交易有何不同 ？","FAQNO":"574","DOCRURL":"","SATISFACTIONCOUNT":"205","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"110522","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00064","BANKCATEGORYNUM":"","FAQANSWER":"客戶攜帶未到期或已到期其他縣市票據至分行臨櫃填寫委託代收票據申請書，本市票據按票訖付日期約3天；其他縣市則依付款行地區不同，約需5至7天左右。(以上日期為參考日期，不包括外力因素，所導致的延誤)","FAQTITLE":"支票如何辦理託收?入帳時間要多久?","FAQNO":"580","DOCRURL":"","SATISFACTIONCOUNT":"206","NEWUSERFAQTITLE":"","FAQCATEGORY":"支票存款","HOTFAQ":"中","CLICKCOUNT":"109034","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00003","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"定期存款：開戶最低金額為新臺幣10,000以上，期限為1至36個月止，利息可每月領取亦可到期一併領取，皆為單利計息。\r\u003cBR\u003e定期儲蓄存款：開戶最低金額為新臺幣10,000以上，期限為12至36個月止，利息可每月領取亦可到期一併領取，若為到期一併領取則可複利計息。開戶資格必須為個人或非營利法人，以儲蓄資金為目的之定期存款。","FAQTITLE":"定期存款與定期儲蓄存款有何不同?","FAQNO":"39","DOCRURL":"","SATISFACTIONCOUNT":"270","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"高","CLICKCOUNT":"96439","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"MMA金融交易網、行動銀行及網路ATM皆可提供近一年帳戶往來明細查詢，請您多加利用。\r\u003cBR\u003e若您需要其他區間，您本人可透過：\r\u003cBR\u003e1. 客服中心：經電話服務密碼認證後，由服務人員協助申請寄送。\r\u003cBR\u003e2. 分行：本人攜帶身分證或代理人攜帶雙方身分證、存戶原留印鑑，洽任一分行申請，惟為保護客戶資料，由代理人代辦需經本行照會存戶本人，確認委託事實後辦理。\r\u003cBR\u003e另數位帳戶客戶，請本人攜帶身分證、第二證件及開戶認證用手機洽任一分行申請。(無法委託他人代辦)\r\u003cBR\u003e提醒您，申請帳戶往來明細所需收費標準請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"如何申請帳戶的往來明細？","FAQNO":"576","DOCRURL":"","SATISFACTIONCOUNT":"88","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"中","CLICKCOUNT":"92534","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00001","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證正本、第二證件(如駕照、健保卡、護照等)，洽永豐銀行任一分行申請即可，補發時將向您酌收補發費用。\r\u003cBR\u003e所需收費標準請參閱客服中心網站／文件下載／MMA→永豐商業銀行各項收費標準及公告事項。","FAQTITLE":"存摺掛失了要怎麼補發?","FAQNO":"15","DOCRURL":"","SATISFACTIONCOUNT":"87","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"83380","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證及第二證件(如駕照、健保卡、護照等)，洽永豐銀行任一分行申請即可，補發時將向您酌收補發費用。\r\u003cBR\u003e所需收費標準請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"我的金融卡掛失了，要如何補發?","FAQNO":"19","DOCRURL":"","SATISFACTIONCOUNT":"188","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"78730","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可申請指定帳戶或個人名下所有台外幣帳戶，於特定日或至前一營業日(日終)餘額的存款證明，請透過以下方式辦理：\r\u003cBR\u003e1.本人致電本行24小時客服中心(02)2505-9999，驗證電話服務密碼後，由線上服務人員申請郵寄。\r\u003cBR\u003e2.分行：本人攜帶身分證或代理人攜帶存戶原留印鑑，洽任一分行申請，惟為保護客戶資料，由代理人代辦需經本行照會存戶本人，確認委託事實後辦理。\r\u003cBR\u003e提醒您\r\u003cBR\u003e1. 存款證明核發予否，需經審視資金來源及往來狀況後無異方可提供。\r\u003cBR\u003e2.申請存款證明所需收費標準請參閱客服中心網站／文件下載／MMA→永豐商業銀行各項收費標準及公告事項。\r\u003cBR\u003e","FAQTITLE":"如何申請個人存款證明？","FAQNO":"577","DOCRURL":"","SATISFACTIONCOUNT":"112","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"低","CLICKCOUNT":"72251","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00003","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證正本、第二證件(如駕照、健保卡、護照等)、印章、雇主證明書及臺幣帳戶開戶最低存款金額新臺幣1,000元至分行辦理開戶。","FAQTITLE":"未成年人配合公司開立薪資轉帳戶如何辦理開戶?","FAQNO":"5","DOCRURL":"","SATISFACTIONCOUNT":"510","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"66382","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"開戶","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"1.透過MMA金融交易網工具列點選 貸款→貸款/透支額度明細查詢，查詢貸款餘額及繳款明細，或亦可找分行貸款服務人員查詢。\r\u003cBR\u003e2.申請電子綜合對帳單，每月通知貸款往來明細。\r\u003cBR\u003e","FAQTITLE":"如何了解我現在的貸款餘額及繳款狀況?","FAQNO":"47","DOCRURL":"","SATISFACTIONCOUNT":"362","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"64899","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00002","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證、第二證件(如駕照、健保卡、護照等)、舊存摺及新印鑑洽任一分行臨櫃辦理。\r\u003cBR\u003e\r\u003cBR\u003e提醒您，變更戶名需同時更換印鑑，將與您收取變更印鑑手續費新臺幣100元。\r\u003cBR\u003e\r\u003cBR\u003e異動所需收費標準請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"我改名字了，該如何變更帳戶姓名?","FAQNO":"10","DOCRURL":"","SATISFACTIONCOUNT":"96","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"62292","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"異動變更","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"請您本人或親友，攜帶舊存摺到永豐銀行全省任一分行臨櫃換發即可。","FAQTITLE":"我的存摺資料補登已滿，要如何更換存摺?","FAQNO":"8","DOCRURL":"","SATISFACTIONCOUNT":"311","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"58894","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00007","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"本行目前所有定期性存款皆依據約定利率按「實際天數」計息，每月領取的利息會因每月日曆天數不同而略有差異，全年利息收入總額不受影響。\u003cBR\u003e計息方式是每月定存利息為「本金×定存利率÷365天×當月實際天數」，未滿一元的小數點是採四捨五入至整數計算。","FAQTITLE":"定存利息是如何計算?","FAQNO":"34","DOCRURL":"","SATISFACTIONCOUNT":"142","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"57865","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可先透過客服中心網站／文件下載／MMA→下載填寫「自動化服務-約定轉帳帳號/變更申請書」，並請您本人攜帶申請書、身分證正本至永豐銀行任一分行臨櫃辦理，約定帳號生效日為次二日曆日生效。\r\u003cBR\u003e若為已成年之網銀交易功能會員或數位帳戶客戶(限曾臨櫃身分驗證或使用自然人憑證、DAWHO憑證驗證者)亦可於營業日9:00~18:00透過行動銀行使用視訊驗證，申請約定本行及他行臺幣帳號、本行信用卡卡號、本行外幣帳號、本行虛擬帳號，約定帳號生效日為次二日曆日生效。\r\u003cBR\u003e","FAQTITLE":"申請約定帳號是否需填寫表單，網路上是否有提供下載呢?","FAQNO":"23","DOCRURL":"","SATISFACTIONCOUNT":"182","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"高","CLICKCOUNT":"53566","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"因考量帳戶交易之安全需求，需請您本人攜帶身分證及金融卡親洽永豐銀行任一分行辦理解鎖及重新設定密碼，即可恢復使用。數位帳戶客戶，請本人攜帶身分證、第二證件及開戶認證用手機及提款卡洽任一分行臨櫃辦理 。","FAQTITLE":"我的金融卡密碼錯誤遭鎖卡，該如何處理?","FAQNO":"28","DOCRURL":"","SATISFACTIONCOUNT":"252","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"52897","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00005","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"永豐銀行代號為807，透過ATM轉帳時，請在ATM輸入銀行代號之後，再輸入永豐銀行帳號共14碼及轉帳金額即可。\u003cBR\u003e提醒您，在操作ATM轉帳時，經帳號與金額確認之後，款項會立即從您的帳戶扣除，因此請您務必確認轉入帳號與金額是否正確。","FAQTITLE":"永豐銀行的轉帳代碼是多少?如要何透過ATM轉帳呢?","FAQNO":"29","DOCRURL":"","SATISFACTIONCOUNT":"230","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"49985","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"1.目前本行客戶如符合跨行交易優惠身分可享有手續費優惠，優惠期間為當月16日～次月15日：\r\u003cBR\u003e2.每月手續費優惠減免次數（領款／轉帳合併計算)，您可連結至客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項，參閱詳細手續費優惠內容。\r\u003cBR\u003e3.以上身分優惠次數取其優，減免方式採交易即時生效；跨行繳費(即全國繳費)、國外領款及跨行存款無優惠減免。","FAQTITLE":"以前跨行轉帳或提款時，好像沒有被收手續費，為什麼現在被扣收了呢?","FAQNO":"26","DOCRURL":"","SATISFACTIONCOUNT":"158","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"高","CLICKCOUNT":"48091","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過下列方式進行開卡：\r\u003cBR\u003e1.分行：請您本人攜帶身分證正本及晶片金融卡親洽永豐銀行任一分行臨櫃辦理金融卡啟用。\r\u003cBR\u003e2.ATM機台：原已持有金融信用卡之客戶，可透過永豐銀行ATM機台以舊卡開啟新卡，或憑「語音/理財密碼」驗證啟用新卡。","FAQTITLE":"我收到新的金融信用卡，要如何開卡?","FAQNO":"21","DOCRURL":"","SATISFACTIONCOUNT":"73","NEWUSERFAQTITLE":"金融卡開卡","FAQCATEGORY":"金融卡","HOTFAQ":"高","CLICKCOUNT":"46660","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":"3"},{"MOREURL":"","FAQSUBCATEGORYNUM":"00002","BANKCATEGORYNUM":"","FAQANSWER":"您可透過下列方式進行通訊資料變更：\r\u003cBR\u003e1. MMA金融交易網會員：可透過MMA金融交易網→申請/設定→全部功能→個人資料變更項下點選「變更聯絡資料」。\r\u003cBR\u003e2. 客服中心：已申請電話語音密碼客戶，可致電本行24小時客服中心(02)2505-9999，經由驗證密碼成功後由服務人員協助變更。(註)\r\u003cBR\u003e3. 本人攜帶身分證及第二證件(如駕照、健保卡、護照等)至永豐銀行任一分行臨櫃辦理變更。\r\u003cBR\u003e4. 數位帳戶客戶若欲臨櫃辦理，請本人攜帶身分證、第二證件及開戶認證用手機洽永豐銀行任一分行辦理。\r\u003cBR\u003e\r\u003cBR\u003e註：\r\u003cBR\u003e為保障交易通知及核身驗證安全性，MMA網銀/行動銀行/客服中心無法變更簡訊接收號碼，如欲變更接收簡訊的行動號碼(含非約定轉帳動態密碼用)，請本人攜帶身分證親赴全省任一分行辦理","FAQTITLE":"我要變更我的通訊資料?","FAQNO":"12","DOCRURL":"","SATISFACTIONCOUNT":"75","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"41912","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"異動變更","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"請您立即撥打24小時客服中心(02)2505-9999按1再按5，由服務人員為您辦理掛失。\r\u003cBR\u003e","FAQTITLE":"我的金融卡遺失了，該怎麼辦呢?","FAQNO":"18","DOCRURL":"","SATISFACTIONCOUNT":"133","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"41765","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過永豐銀行帳戶扣款轉帳購買，票面金額不限。開立本支的手續費請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"如何開立本行支票?","FAQNO":"581","DOCRURL":"","SATISFACTIONCOUNT":"35","NEWUSERFAQTITLE":"","FAQCATEGORY":"支票存款","HOTFAQ":"低","CLICKCOUNT":"41189","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00003","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00001","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證正本、第二證件(如駕照、健保卡、護照等)及新印鑑到永豐銀行任一分行辦理變更，新印鑑為次一營業日生效。\r\u003cBR\u003e變更印鑑手續費，所需收費標準請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"我的印鑑掛失了，要怎麼變更?","FAQNO":"17","DOCRURL":"","SATISFACTIONCOUNT":"45","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"38858","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證正本及金融卡親洽永豐銀行任一分行臨櫃辦理晶片金融卡密碼重新設定，以確保卡片使用的安全，密碼重設不需收費，請您放心。\r\u003cBR\u003e","FAQTITLE":"金融卡提款密碼忘記了該如何處理?需要收費嗎?","FAQNO":"20","DOCRURL":"","SATISFACTIONCOUNT":"283","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"36131","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00007","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"您可透過定存單質借動用存款做為資金運用，辦理方式如下：\u003cBR\u003e1.實體定存單：請您本人攜帶身分證正本、原留印鑑及定存單至原存單開立行辦理存單質借。\u003cBR\u003e2.無實體綜存存單且已申請語音服務功能：可於營業時間週一至週五上午9：00~下午3：30，透過客服中心開啟定存單質借功能。\u003cBR\u003e提醒您，您可動用的金額為存單面額總額的95%；存單質借利率依您所有定存單加權平均利率加1.5%，按日計息。","FAQTITLE":"我的台幣定存還要三個月才到期，可是我急需用錢，除了解約還有別的辦法嗎?","FAQNO":"32","DOCRURL":"","SATISFACTIONCOUNT":"29","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"34929","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"零存整付：您可向銀行約定12至36個月的期間，按月存入一定金額，到期一次提取本金及利息的儲蓄性定期存款。\r\u003cBR\u003e一般定存：由存戶約定年限及金額，將本金一次存入，按月支領利息，到期領回本金(亦可選擇到期本息一起領回) 之儲蓄性定期存款。","FAQTITLE":"零存整付的定存與一般定期存款有何差異?","FAQNO":"40","DOCRURL":"","SATISFACTIONCOUNT":"153","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"34737","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"https://paybill.sinopac.com/Home/index","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"個人存戶可透過大咖繳費網，通過身分認證，線上申請或取消帳戶自動扣繳台灣自來水費、臺北自來水事業處水費、台電電費、瓦斯費、中華電信費、健保費、國民年金、路邊停車費 (臺北市、新北市、桃園市、新竹市、新竹縣、臺中市、臺南市、高雄市)；其他公共事費用約定扣繳，請您攜帶任一期該項費用繳費收據及帳戶取款印鑑，洽任一分行臨櫃辦理。","FAQTITLE":"我要怎麼辦理或取消水、電、電話費等的代扣?","FAQNO":"51","DOCRURL":"","SATISFACTIONCOUNT":"55","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"中","CLICKCOUNT":"30499","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"代扣代繳","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00003","BANKCATEGORYNUM":"","FAQANSWER":"煩請您本人攜帶下列文件至任一分行辨理：\r\u003cBR\u003e1.合法入境簽證或蓋有入境許可戳記之國外護照\r\u003cBR\u003e2.居留證或中華民國統一證號資料表\r\u003cBR\u003e3.臺幣帳戶開戶最低存款金額新臺幣1,000元。\r\u003cBR\u003e若您具有美國國籍身分或曾於其他國家(或地區)工作、居住滿一定天數或有其他因素、或為外籍人士，除上述開戶文件，請提供該稅務國家的稅籍編號(TIN)，或棄籍者請提徵棄籍證明。","FAQTITLE":"外國人如何辦理開設新臺幣存款開戶?","FAQNO":"6","DOCRURL":"","SATISFACTIONCOUNT":"51","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"29274","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"開戶","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"空白票申請製發約需3至5個工作日，建議您可洽支票開戶分行進行申請，或致電本行24小時客服中心(02)2505-9999，由線上服務人員協助留下您的資料，後續申請與否會由分行評估後與您聯繫。\r\u003cBR\u003e\r\u003cBR\u003e申請空白票手續費請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"手邊的空白支票用完了，要如何申請?","FAQNO":"583","DOCRURL":"","SATISFACTIONCOUNT":"22","NEWUSERFAQTITLE":"","FAQCATEGORY":"支票存款","HOTFAQ":"中","CLICKCOUNT":"21331","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00003","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/sinopacBT/webevents/person/plan/plan4-2.html","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可以點選更多說明，透過各產品的試算服務，清楚掌握個人財務狀況。","FAQTITLE":"我想估算一下每個月貸款的繳款金額，應如何計算?","FAQNO":"45","DOCRURL":"","SATISFACTIONCOUNT":"364","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"20268","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"請您(原購買人)攜帶身分證、支票及存摺，回到原發票行換回即可。","FAQTITLE":"原開立的銀行本支，用不到了，要怎麼回存？","FAQNO":"582","DOCRURL":"","SATISFACTIONCOUNT":"19","NEWUSERFAQTITLE":"","FAQCATEGORY":"支票存款","HOTFAQ":"低","CLICKCOUNT":"15210","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00003","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00001","BANKCATEGORYNUM":"","FAQANSWER":"請您立即撥打24小時客服中心(02)2505-9999按1再按5，由服務人員為您辦理掛失。","FAQTITLE":"我的存摺不見了，怎麼辦?","FAQNO":"13","DOCRURL":"","SATISFACTIONCOUNT":"25","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"14876","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"貸款利息以每日放款餘額 × 約定利率/365，按日計息，每月因日曆天數不同而金額有所差異。","FAQTITLE":"貸款利息是如何計算?","FAQNO":"46","DOCRURL":"","SATISFACTIONCOUNT":"62","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"14797","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"1.以十大行庫平均一年期定儲固定利率與本行一年期定儲牌告固定利率，採孰低者訂之。十大行庫之選取係以金管會銀行局統計室編製「金融業務統計輯要」之「一般銀行及信用合作社存款月底餘額」為參考資訊，依其公佈之存款金額市佔率大小定義十大行庫。\r\u003cBR\u003e2.「房屋貸款指標利率」依調整時間分為定期每三個月調整一次(以每年之三、六、九及十二月為調整月份)及定期每月調整一次，以調整日(調整當月之21日)之前一日為「指標利率」選取日，並以「指標利率」選取日前七天之一般算數平均利率為基礎。\r\u003cBR\u003e3.如調整日遇假日，則以次一營業日為調整日。","FAQTITLE":"什麼是「房屋貸款指標利率」?","FAQNO":"41","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"13874","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/GCSDsp/DspDocDownload.aspx?item##mma","FAQSUBCATEGORYNUM":"00002","BANKCATEGORYNUM":"","FAQANSWER":"請您本人攜帶身分證正本、第二證件(如駕照、健保卡、護照等)、新印鑑至永豐銀行全省任一分行臨櫃辦理，新印鑑為次一營業日生效，異動所需收費標準請參閱客服中心網站／文件下載／MMA→永豐銀行各項收費標準及公告事項。","FAQTITLE":"如何變更存款印鑑?","FAQNO":"11","DOCRURL":"","SATISFACTIONCOUNT":"13","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"12431","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"異動變更","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"1.理財額度動用利息以「動用天期」計收，未動用時則不計息，讓您靈活運用滿足各種投資理財需求。計算方式為：理財額度動用利息為「 動用金額 × 約定利率/365 × 動用期間(天數) 」，動用利息將於每月21日自您的帳戶扣款。\r\u003cBR\u003e2.每次額度動用免收手續費。","FAQTITLE":"理財型房貸的理財額度動用(1)利息及(2)費用如何計算?","FAQNO":"44","DOCRURL":"","SATISFACTIONCOUNT":"45","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"10930","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00005","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"晶片金融卡可依據客戶的交易習慣，將卡片功能設定為：(1)只限領現金；或(2)限已約定轉帳交易；或(3)不限約定轉帳交易。\u003cBR\u003e若您欲變更卡片功能，可請您本人攜帶身分證正本，洽永豐銀行任一分行進行變更。","FAQTITLE":"為什麼我的晶片金融卡無法執行轉帳?","FAQNO":"30","DOCRURL":"","SATISFACTIONCOUNT":"23","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"中","CLICKCOUNT":"10730","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"定存續存期限最長為20年，次數以6次為限。例如：若您辦理的定存為36個月，則最多只能再續存5次。","FAQTITLE":"定存到期續存最多可以續幾次?","FAQNO":"33","DOCRURL":"","SATISFACTIONCOUNT":"13","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"9064","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"在相關文件均齊備的情況下，約３～５日可完成撥款，惟實際處理時間仍須視個案狀況而定，本行並保留調整商品規格、核准與否及調整授信條件(含貸放金額、利率及貸款期數等)與其他相關規定之權利。\r\u003cBR\u003e您可隨時透過網路銀行或行動銀行之房貸線上增貸功能查詢目前案件狀態。\r\u003cBR\u003e","FAQTITLE":"請問辦理房貸線上增貸申請到撥款需多少時間？","FAQNO":"680","DOCRURL":"","SATISFACTIONCOUNT":"8","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"8655","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過以下方式辦理：\r\u003cBR\u003e1.MMA金融交易網會員，登入MMA金融交易網或行動銀行→申請/設定→全部功能→電子帳單項下點選「銀行綜合對帳單」申請。\r\u003cBR\u003e2.本人致電本行24小時客服中心(02)2505-9999，經驗證電話服務密碼正確後，由線上服務人員協助申請。\r\u003cBR\u003e3.或請您本人攜帶身分證正本至永豐銀行任一分行臨櫃申請。\r\u003cBR\u003e","FAQTITLE":"如何申請電子綜合對帳單?","FAQNO":"50","DOCRURL":"","SATISFACTIONCOUNT":"30","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"中","CLICKCOUNT":"8400","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"綜合對帳單","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"是可讓房貸價值靈活運用的貸款，與一般房貸的主要差異在於一般房貸還款後的本金部分不能再動用，而理財型房貸的還款本金(包括每月攤還之本金及提前部分還款之本金)會轉換為循環額度，可隨時動用、按日計息，方便您的資金活期領用功能滿足各種投資理財需求。","FAQTITLE":"什麼是理財型房貸?","FAQNO":"42","DOCRURL":"","SATISFACTIONCOUNT":"1538","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"8247","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"https://paybill.sinopac.com/Home/index","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"個人存戶可透過大咖繳費網，通過身分認證，線上申請國民年金自動扣繳，您亦可持已填妥之勞保局「國民年金保險費委託帳代繳約定書」或本行「代繳各項事業費用申請／終止約定書」，並蓋上您欲扣款存款帳戶的原留印鑑後，洽任一分行辦理。\r\u003cBR\u003e實際扣款日期，將依據勞保局轉帳代繳通知單上所列示的扣繳日為準。","FAQTITLE":"國民年金可以透過永豐銀行的帳戶申請自動扣繳嗎？","FAQNO":"578","DOCRURL":"","SATISFACTIONCOUNT":"9","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"低","CLICKCOUNT":"7983","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"代扣代繳","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"不需要。可直接持晶片金融卡至Smart pay特約商店消費，消費時經驗證晶片卡密碼成功後，即可順利啟用。","FAQTITLE":"我已經有晶片金融卡，是否需要跟銀行申請才能夠使用「消費扣款」服務嗎？","FAQNO":"571","DOCRURL":"","SATISFACTIONCOUNT":"26","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"7665","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"消費扣款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00002","BANKCATEGORYNUM":"","FAQANSWER":"已成年者，可由本人親自辦理，無需出具父母同意書，惟應先辦理印鑑變更再辦理其他各項變更／掛失申請。","FAQTITLE":"原開戶時為未成年人，現欲辦理掛失/變更/申請等相關業務，是否可由本人親自辦理?","FAQNO":"9","DOCRURL":"","SATISFACTIONCOUNT":"19","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"7268","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"異動變更","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00001","BANKCATEGORYNUM":"","FAQANSWER":"請您立即撥打24小時客服中心(02)2505-9999按1再按5，由服務人員為您辦理掛失。\r\u003cBR\u003e","FAQTITLE":"我的印鑑不見了，要怎麼辦?","FAQNO":"16","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"中","CLICKCOUNT":"6734","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過以下方式辦理：\r\u003cBR\u003e1.MMA金融交易網會員，登入MMA金融交易網→申請/設定→全部功能→電子帳單項下點選「銀行綜合對帳單」，補寄/下載銀行綜合對帳單。\r\u003cBR\u003e2.您可本人致電本行24小時客服中心(02)2505-9999，經驗證密碼或核對客戶身分無誤後，透過線上服務人員協助您補(寄)發。\r\u003cBR\u003e3.或請您本人攜帶身分證正本至永豐銀行任一分行臨櫃申請。","FAQTITLE":"若未收到綜合對帳單時，如何申請補寄?","FAQNO":"49","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"中","CLICKCOUNT":"6682","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"綜合對帳單","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/sinopacBT/personal/credit-card/introduction/debit/debit.html","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"永豐提供現金回饋 Debit 卡，具備國內外提款、全球刷卡消費及悠遊卡三合一之晶片卡；刷卡時，直接從指定銀行帳戶扣款，不會產生超刷、透支或動用循環利息。","FAQTITLE":"永豐有簽帳金融卡嗎？","FAQNO":"867","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"6609","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"空白票據掛失：請發票人本人攜帶身分證及發票印鑑，洽支票開戶分行辦理。\r\u003cBR\u003e記載完全票據掛失：可由發票人本人攜帶身分證及發票印鑑或由持票人攜帶身分證，洽支票開戶分行辦理。\r\u003cBR\u003e印鑑掛失：請您立即撥打24小時客服中心(02)2505-9999按1再按5，由服務人員為您辦理掛失。\r\u003cBR\u003e","FAQTITLE":"如果支票或支票帳戶印鑑遺失了要如何處理?","FAQNO":"584","DOCRURL":"","SATISFACTIONCOUNT":"13","NEWUSERFAQTITLE":"","FAQCATEGORY":"支票存款","HOTFAQ":"低","CLICKCOUNT":"6547","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"掛失","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00003","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00007","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"定存單到期日遇到假日，到期日會主動遞延至次一個營業日，非營業日利息仍以定存利率給付。","FAQTITLE":"定期存單到期日是例假日，到期時利息如何計算?","FAQNO":"37","DOCRURL":"","SATISFACTIONCOUNT":"28","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"5330","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00063","BANKCATEGORYNUM":"","FAQANSWER":"消費扣款單筆交易最高限額為新臺幣12萬元，與提領現金合併單日交易累計最高限額為新臺幣12萬元。","FAQTITLE":"「消費扣款」服務有交易金額的限制嗎？","FAQNO":"570","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"5074","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"消費扣款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"只要看到特店外頭有貼著SmartPay Logo的貼紙，即可透過提供「消費扣款」服務金融機構之晶片金融卡進行支付。","FAQTITLE":"那些商店可以使用晶片金融卡「消費扣款」服務？","FAQNO":"569","DOCRURL":"","SATISFACTIONCOUNT":"8","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"4730","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"消費扣款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00063","BANKCATEGORYNUM":"","FAQANSWER":"可以。晶片金融卡「消費扣款」服務與網路ATM操作流程幾乎雷同，只要您持具「消費扣款」功能的晶片金融卡且搭配晶片讀卡機，即可在提供「消費扣款」服務的網路特店進行消費。網路ATM服務與「消費扣款」服務最大差異在於，若透過晶片金融卡「消費扣款」付費，持卡人是不需要支付手續費用的。","FAQTITLE":"晶片金融卡「消費扣款」服務可以在網路使用嗎？","FAQNO":"573","DOCRURL":"","SATISFACTIONCOUNT":"9","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"4341","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"消費扣款","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/mma8/bank/service/cs-phonecall.html","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過語音服務進行帳戶查詢、交易或申請變更…等服務，使用說明及操作流程請參閱語音服務流程。","FAQTITLE":"語音服務提供了那些功能呢?","FAQNO":"586","DOCRURL":"","SATISFACTIONCOUNT":"14","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"低","CLICKCOUNT":"4312","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"https://bank.sinopac.com/mma8/bank/html/rate/bank_Interest.html","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過MMA金融交易網→臺幣→常用臺幣功能→「利率查詢」 確認。","FAQTITLE":"現在的定存利率是多少?","FAQNO":"35","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"高","CLICKCOUNT":"3925","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00004","BANKCATEGORYNUM":"","FAQANSWER":"以他行晶片金融卡做扣款行驗證時，請使用一般金融卡或簽帳金融卡，如使用非上述之卡片則無法進行驗證。\r\u003cBR\u003e","FAQTITLE":"我申請「存款自動轉入」，並以他行晶片金融卡做扣款行驗證，在交易結果頁顯示「AJ授權帳號與金融卡不符」我該怎麼辦？","FAQNO":"983","DOCRURL":"","SATISFACTIONCOUNT":"15","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"3624","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"存款自動轉入","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00007","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"「固定利率」定存期間內，存款利率以開單當日約定之利率計息，定存期間固定不變。\u003cBR\u003e「機動利率」定存期間內，存款利率會隨著銀行利率調整變動，採分段計息。","FAQTITLE":"定期存款的機動利率跟固定利率差別?","FAQNO":"38","DOCRURL":"","SATISFACTIONCOUNT":"13","NEWUSERFAQTITLE":"","FAQCATEGORY":"定期存款","HOTFAQ":"中","CLICKCOUNT":"3541","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00005","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"申請房貸線上增貸需同時符合下列條件：\r\u003cBR\u003e1.已成年且為本行之既有房貸貴賓；\r\u003cBR\u003e2.本行房貸往來達一年且信用狀況正常；\r\u003cBR\u003e3.原借款無其他借款關係人者(含共借人、票據債務人、連帶保證人、連帶債務人、一般保證人及擔保物提供人)。\r\u003cBR\u003e","FAQTITLE":"請問線上增貸的適用對象？","FAQNO":"677","DOCRURL":"","SATISFACTIONCOUNT":"11","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"3510","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"由於債務協商需向您的最大債權銀行辦理，若本行為您的最大債權銀行，您可於上班時間週一至週五的上午9:00~下午5:00，洽詢本行債務協商專線(02)2320-3524。","FAQTITLE":"我想辦理債務協商，應如何申請?","FAQNO":"48","DOCRURL":"","SATISFACTIONCOUNT":"14","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"2763","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00062","BANKCATEGORYNUM":"","FAQANSWER":"不會，需請您攜帶指定扣款帳戶原留印鑑，洽任一分行辦理終止扣繳服務。","FAQTITLE":"申請帳戶代繳電話費，若原電話號碼已辦了過戶，是否會自動終止扣款","FAQNO":"579","DOCRURL":"","SATISFACTIONCOUNT":"5","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"低","CLICKCOUNT":"2448","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"代扣代繳","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"1.房貸彈性繳款是讓您每月還款金額更有彈性，可約定最低只繳息（無條件進位至百元），最高為原本息攤還月付金之3倍（無條件捨去至百元）；而且單次申請最長可達24期的彈性還款方案。\u003cBR\u003e2.線上申辦快速便利。讓您可以靈活運用房貸資金，調整財務需求。","FAQTITLE":"請問什麼是房貸彈性繳款，有何特色呢?","FAQNO":"650","DOCRURL":"","SATISFACTIONCOUNT":"4","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"2191","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00004","BANKCATEGORYNUM":"","FAQANSWER":"您好，若您在申請時遇到下列訊息，此訊息來自扣款行，需請您洽詢扣款行，謝謝。\r\u003cBR\u003e1. A7帳戶已結清\r\u003cBR\u003e2. AM非網銀帳號\r\u003cBR\u003e3. DW客戶未申請帳戶交易類服務 \r\u003cBR\u003e","FAQTITLE":"我要申請「存款自動轉入」，申請結果顯示錯誤訊息，請問我該怎麼辦?","FAQNO":"982","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"1998","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"存款自動轉入","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"理財型房貸動用方式非常方便，您可以選擇以下方式動用：\u003cBR\u003e1.存摺臨櫃取款。\u003cBR\u003e2.ATM現金取款或轉帳。\u003cBR\u003e3.MMA金融交易網轉帳交易。\u003cBR\u003e4.WebATM進行轉帳交易。","FAQTITLE":"理財型房貸要如何動用資金?","FAQNO":"43","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"1888","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00004","BANKCATEGORYNUM":"","FAQANSWER":"因「存款自動轉入」功能需透過台灣票據交換所(以下簡稱票交所)所提供之eACH服務檢核，他行帳戶扣款後需由票交所檢核完畢才能存入本行帳戶，建議您可於扣款當日晚間18:15後查詢本行帳戶是否已成功入帳，如未入帳請隨時致電客服查詢。\r\u003cBR\u003e","FAQTITLE":"為什麼我已申請每月固定從他行自動轉入我的永豐帳戶，扣款當日他行帳戶已被扣款但永豐帳戶卻還沒收到款項呢?","FAQNO":"986","DOCRURL":"","SATISFACTIONCOUNT":"6","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"1806","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"存款自動轉入","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00004","BANKCATEGORYNUM":"","FAQANSWER":"因使用自然人憑證進行驗證時須自行輸入扣款帳號，現行扣款帳號需填入14碼，若您的帳號未滿14碼，請在前方由左而右補0至14碼後應能排除您的問題。\r\u003cBR\u003e","FAQTITLE":"我申請「存款自動轉入」，並使用自然人憑證進行驗證，在申請流程中填完資料後點選送出，卻出現「您尚有資料未輸入或檢核」，我該怎麼辦？","FAQNO":"985","DOCRURL":"","SATISFACTIONCOUNT":"5","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"1568","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"存款自動轉入","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"(1)網路申請房貸彈性繳款每一筆分號收取手續費新臺幣500元。\r\u003cBR\u003e(2)臨櫃申請房貸彈性繳款每次新臺幣5,000~12,000元。\r\u003cBR\u003e","FAQTITLE":"申請房貸彈性繳款需要支付手續費嗎?","FAQNO":"656","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"1312","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"線上增貸申請時，客戶需填寫與確認以下資料：\r\u003cBR\u003e1.填寫基本資料；\r\u003cBR\u003e2.上傳身分證明及財力證明文件；\r\u003cBR\u003e3.填寫增貸需求；\r\u003cBR\u003e4.下載與聲明同意貸款必要文件之條款及相關約定事項；\r\u003cBR\u003e5.再次確認所有申請內容是否正確。","FAQTITLE":"請問房貸線上增貸申請時，需填寫與注意哪些內容？","FAQNO":"681","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"1241","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00004","BANKCATEGORYNUM":"","FAQANSWER":"當網頁畫面跳轉到扣款行時，此時操作流程已離開本行網站進入扣款行網路銀行，因涉及您在對方行庫之個人帳戶資料，故需請您洽詢對方行庫。\r\u003cBR\u003e","FAQTITLE":"我已完成「存款自動轉入」申請，當網頁畫面跳轉到扣款行要做扣款授權時卻沒有任何資料，我該怎麼辦？","FAQNO":"984","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"1201","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"存款自動轉入","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"只要符合申請資格條件即可申請，並無申請頻率及次數之限制。","FAQTITLE":"請問我剛申請過房貸彈性繳款，可以馬上再申請嗎?最多可以申請幾次呢？","FAQNO":"652","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"857","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"線上增貸簽約時，客戶需填寫與確認以下資料：\r\u003cBR\u003e1.確認及勾選撥款條件；\r\u003cBR\u003e2.審閱特約條款內容；\r\u003cBR\u003e3.確認契約審閱日期；\r\u003cBR\u003e4.勾選利率基礎調整通知方式；\r\u003cBR\u003e5.選擇預計撥款日；\r\u003cBR\u003e6.下載與聲明同意貸款必要文件之條款及約定事項。\r\u003cBR\u003e","FAQTITLE":"請問房貸線上增貸簽約時，需填寫與注意哪些內容？","FAQNO":"682","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"730","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"若您要取消電話行銷，建請您來電本行24小時服務專線02-25059999(銀行服務請按1，信用卡服務請按2)，由專員為您辦理。","FAQTITLE":"不想接到電話行銷怎麼辦?","FAQNO":"1071","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"其它綜合","HOTFAQ":"低","CLICKCOUNT":"616","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00004","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"您可透過線上留言由我們立即指派專人與您聯絡，或洽詢貸款服務人員。\r\u003cBR\u003e","FAQTITLE":"請問若對於線上增貸申請或線上簽約內容有問題該怎麼辦？","FAQNO":"685","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"420","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"符合適用條件之本行房貸貴賓，經過網路銀行或行動銀行認證後，即可線上申請房貸增貸，貸款核准後亦可於線上簽約，方便客戶即時取得所需資金。","FAQTITLE":"請問什麼是房貸線上增貸，有何特色呢？","FAQNO":"676","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"393","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"貸款手續費每次最低為新臺幣5,000元。\r\u003cBR\u003e","FAQTITLE":"請問房貸線上增貸需收手續費嗎？","FAQNO":"679","DOCRURL":"","SATISFACTIONCOUNT":"2","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"388","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"只要符合申請資格條件即可申請，並無申請次數限制。","FAQTITLE":"請問申請房貸彈性繳款有申請次數的限制嗎?","FAQNO":"651","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"385","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"您只要符合申請資格即可進入網站申請，並確認約定內容即可，毋需提供任何文件或資料。","FAQTITLE":"我在網路申請房貸彈性繳款需要提供任何文件或資料嗎?","FAQNO":"654","DOCRURL":"","SATISFACTIONCOUNT":"1","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"373","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00008","BANKCATEGORYNUM":"deposits-loans","FAQANSWER":"您可直接登入於查詢終止頁面申請取消即可。如果符合申請資格可以直接登入申請頁面直接申請修改變更。","FAQTITLE":"房貸彈性繳款申請成功後可以取消或變更嗎?","FAQNO":"655","DOCRURL":"","SATISFACTIONCOUNT":"7","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"中","CLICKCOUNT":"356","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"當您發現最高可使用金額與存款餘額不同時，常見原因包含但不限於以下情境：\r\u003cBR\u003e●曾使用簽帳金融卡消費，目前仍有圈存待商家請款扣款之金額。\r\u003cBR\u003e●目前正在使用智能撲滿進行儲蓄。\r\u003cBR\u003e●有已託收支票待交換尚未入帳款項。\r\u003cBR\u003e●未包含當日支存待補金額。\r\u003cBR\u003e●有動用透支貸款的額度。\r\u003cBR\u003e●有依法院、行政執行署或檢察署命令扣押款項。\r\u003cBR\u003e●已動用定存質借。\r\u003cBR\u003e●主管機關來函通報為警示帳戶。","FAQTITLE":"最高可使用金額與存款餘額不同的原因？","FAQNO":"1075","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"344","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"申請完成或案件核准均會發送簡訊及email通知。","FAQTITLE":"請問完成房貸線上增貸會發送提醒通知嗎？","FAQNO":"684","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"323","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"可登入本行網路銀行或行動銀行查詢。\r\u003cBR\u003e\r\u003cBR\u003e","FAQTITLE":"請問如何查詢房貸線上增貸進度？","FAQNO":"683","DOCRURL":"","SATISFACTIONCOUNT":"4","NEWUSERFAQTITLE":"","FAQCATEGORY":"個人貸款","HOTFAQ":"低","CLICKCOUNT":"320","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"https://apply.sinopac.com/IncrementalLoan/IncrementalLoan/","FAQCATEGORYNUM":"00002","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"1.在國外ATM提款，單筆提領限額為等值NT$2萬元/次。若當地ATM所屬金融機構單筆提領更低，則依當地機台設定為主，每日提款限額為等值NT$ 12萬元。\r\u003cBR\u003e2.如為數位帳戶且請參考下方說明：\r\u003cBR\u003e使用他行帳戶驗證/永豐信用卡或他行信用卡驗證：ATM提款，單筆提領限額為等值NT$2萬元/次。若當地ATM所屬金融機構單筆提領更低，則依當地機台設定為主，\r\u003cBR\u003e每日提款限額為等值NT$ 6萬元。\r\u003cBR\u003e","FAQTITLE":"在國外提款有金額限制嗎?","FAQNO":"1073","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"金融卡","HOTFAQ":"低","CLICKCOUNT":"305","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00001","NEWUSERFAQ":""},{"MOREURL":"","FAQSUBCATEGORYNUM":"00000","BANKCATEGORYNUM":"","FAQANSWER":"向您說明如下：\r\u003cBR\u003e1.「存款餘額」是指您的存款帳戶總金額。\r\u003cBR\u003e2.「最高可使用金額」是指您的存款帳戶餘額，加計該帳戶可動支之有效額度(包含但不限於透支/質借額度)，並扣除各種已圈存款項(包含但不限於智能撲滿、交割款項)或已扣押款項後，實際可動用支配的金額。","FAQTITLE":"存款餘額及最高可使用金額有什麼區別？","FAQNO":"1074","DOCRURL":"","SATISFACTIONCOUNT":"0","NEWUSERFAQTITLE":"","FAQCATEGORY":"台幣存款","HOTFAQ":"低","CLICKCOUNT":"269","BANKCATEGORY":"存款貸款","FAQSUBCATEGORY":"服務諮詢","ISVISIBLE":"1","SERVICEURL":"","FAQCATEGORYNUM":"00006","NEWUSERFAQ":""}]